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Grab partners with OpenAI to train AI for drivers in Vietnam and Southeast Asia

Grab has partnered with OpenAI to develop AI tools aimed at assisting drivers and merchant partners in Vietnam and across Southeast Asia. The collaboration seeks to enhance operational efficiency and user experience on Grab's platform. This initiative comes amidst growing concerns regarding AI's impact on employment.

Source: BBC Tiếng Việt·October 14, 2026

Grab, a leading ride-hailing and delivery platform in Southeast Asia, has announced a partnership with OpenAI, a pioneer in artificial intelligence. The collaboration aims to develop and deploy advanced AI tools to support Grab's millions of drivers and merchant partners in the region, including Vietnam. These AI tools are expected to optimize routes, improve communication, and enhance the overall efficiency of Grab's services. The announcement of this partnership was made by Grab's CEO amid rising concerns about job displacement due to AI, suggesting that Grab is looking to leverage AI to empower its workforce rather than replace it. The initiative highlights a strategic move to integrate cutting-edge technology into its operations.

Key points
* Grab partnered with OpenAI to develop AI tools for drivers and merchant partners.
* The goal is to enhance efficiency and user experience in Vietnam and Southeast Asia.
* The announcement was made amidst concerns about AI-driven unemployment.

Nguồn / Source: BBC Tiếng Việt

Original source
BBC Tiếng Việt
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