Patients no longer queue for hospital fees, scan QR code at the doctor's desk

Digital transformation initiatives at Bach Mai Hospital are providing significant benefits to patients, allowing them to avoid long queues at various stages of the medical examination and treatment process. Specifically, from scheduling appointments and undergoing treatment procedures to paying hospital fees and purchasing medicine, all processes are being digitized to optimize patients' time and effort. The new system enables patients to complete transactions, such as paying hospital fees, by scanning a QR code directly at the doctor's desk, eliminating the need to move to a cashier counter and wait. This not only enhances the patient experience but also improves the operational efficiency of the hospital, reducing congestion in payment areas. Bach Mai Hospital's goal is to create a more modern, convenient, and patient-friendly healthcare environment, easing the administrative burden for both patients and medical staff, while simultaneously enhancing service quality.

Key points
* Bach Mai Hospital is implementing digital transformation.
* Patients no longer need to queue for various services.
* Services include appointment scheduling, treatment, fee payment, and medicine purchase.

Nguồn / Source: Thanh Niên - Thời sự